How it Works (faq)

How it Works

What is this site for?
This website is a platform for work from home employees to source quality ergonomic furniture for their home office, at specially negotiated low prices.

Who can use this site?
Our low prices are the result of special agreements between your employer and Unisource Solutions. Because of this, the company you work for must be one of our clients. Please contact us for more information.

Can I get my company to particpate?
Yes! Please contact us for more information.

How do I login?
We have to confirm that you work for your employer before we can show your catalog and prices. We do this by confirming your work email address. It must be an email domain that is associated with one of our clients. Just enter your work email address in the green login box on the home page. If it is from an authorized email domain then you will receive an email confirmation. Clicking the link in that email will take you to your company's catalog.

How do I place an order?
It's easy. Browse through your company catalog. When you've selected an item you want, add it to your shopping cart. Fill up your cart with a chair, table, storage and accessories. When you're all set, click check out and complete the ordering process.

Can I pay with a purchase order?
It depends. Some customers have made that arrangement for their employees. If your company has given you a purchase order, then select that option at checkout and enter the PO number. The customer will have to review and approve your purchase before we can process the order.

Can I pick up products myself?
Yes. Choose the "will call" option under "shipping info" at checkout. If you choose "will call" then you can also choose to have us assemble the products for you prior to pickup. There is a small fee for this service.

Do the products on this site require assembly?
Some of the products here do require assembly. In particular, the height adjustable tables can be a little complex. We have compiled links to instruction resources for all of our products. See "help center" on the home page.

Can you assemble the products for me?
Yes! If you choose the "pick up" option instead of delivery straight to your home then we can assemble the items for you. Please note this is only available for pickup in person at our warehouse. At the moment we do not offer delivery service for assembled products.

What happens after I order?
Your order will be processed by our customer service team. Please note if you are paying with a credit card it will not be charged until we place the order. If you are paying with your employer's purchase order then your order will be subject to review and approval. Shipping times vary among our suppliers. We will contact you with shipping details as they become available.

What if I need help with my product?
Some items from this store require assembly. You can find a compilation of assembly instruction here. You may also want to browse through our index of Product Guides for help on using and getting the most out of your home office setup.